Live Chat Agent Chat Support in Salesforce

1). Download the following PDF Book and do the steps descripes in Tutorial 5

     http://www.salesforce.com/us/developer/docs/workbook_service_cloud/workbook_service_cloud.pdf

2)At the time you got two set of codings in two steps (This codes are used after finising your chat configuration)

3) After complete the process create a  webpage with 2 buttons using the above copied code.
   (create the online chat button at the place of Online chat code here)
   (create the offline chat button at the place of Offline chat code here)

4)Then Click the online Chat button the request is send to salesforce page

5) Accept the request in your salesforce page

6) Now you can chat from any webpage to salesforce chatter